Sicsic Advisory is a boutique consultancy focusing on financial services risk and regulation.

Vulnerable Customers in the Insurance Market Reports

These reports are a collaboration between Consumer Intelligence and Sicsic Advisory, analysing the behaviour of thousands of real customers with our combined industry knowledge, regulatory expertise and commercial awareness.

Our partnership aims to deliver unique insights and recommendations to help businesses understand the competitive landscape and execute great strategies for profit, sustainability - and most importantly for customers. Putting customers first makes good regulatory sense and good business sense.
We believe putting vulnerable customers first should be at the heart of any insurance business model. If you sell protection, you should offer it too.
 By helping you understanding vulnerable customers, understand the relevant risk and regulatory advice, and get actionable insights, we hope we can help you create better services and get better outcomes. We hope you enjoy reading the report.